Scheduling software for recurring service businesses
More stops per tech, without hiring.
SwiftSched finds the due visit that best fits each opening, using travel, technician requirements, visit history and customer replies. You see the extra driving before you book, and staff approve every change.
- Compare eligible visits before choosing
- Use visit history and explicit customer replies
- Review estimated extra driving
- Staff approve visit changes
- Unlimited users, from $39/month
Fit a due visit into every opening
Compare eligible visits using technician requirements, travel, breaks and existing work. When completed visits show a supported timing pattern, it helps compare similar options. Missing customer availability stays unknown.
Remember what customers tell you
With customer messaging enabled, staff can ask about open time slots. The assistant handles supported replies, avoids recently rejected times and remembers clear morning or afternoon preferences. Staff approve before a visit is booked or changed.
Protect time and margin
See how much useful work a visit adds and how much extra driving it needs. Compare estimated route effects before applying a change. Financial estimates need your business costs and the required visit facts; unknown dollar values stay unknown.
You decide how much it handles
Choose Off, Observe or Assisted for scheduling. Observe shows suggestions when you open the schedule; Assisted also prepares background plans. Staff approve visit changes. Customer texts have separate controls. Automatic booking is not available.
Keep customers reminded
When enabled and configured, appointment reminders can wait for review or send automatically. Customer consent and messaging settings still apply.
Keep office and field together
Technicians can see jobs, directions and customer notes, then add notes and photos from the field.
Frequently asked questions
What makes the scheduling assistant useful?
Compare eligible visits using technician requirements, travel, breaks and existing work. When completed visits show a supported timing pattern, it helps compare similar options. Missing customer availability stays unknown. It compares suitable options instead of choosing the first visit that fits.
Does it learn customer preferences?
It uses supported timing patterns from completed visits and clear replies such as a preference for mornings or afternoons. It avoids recently rejected times for that visit. History and preferences are not permission to book.
Can customers choose a time by text?
The assisted flow can offer checked times, record a choice and ask for clarification when needed. A staff member approves the booking. Messaging must be configured and enabled, with customer consent. The public demo uses captured staging messages; live phone validation is separate.
Will it book visits automatically?
No. Staff approve scheduling changes. Automatic booking is not available. Customer reminders have their own review-first or automatic sending setting.
Can I turn the assistant off?
Yes. Off stops scheduling suggestions and background plans. You can still schedule manually. Customer texts are controlled separately.
Does it guarantee savings?
No. Travel and financial effects are estimates based on available facts. Dollar estimates need your business costs; fewer miles or available work time do not automatically mean cash savings.
Is SwiftSched for solo operators or larger teams?
Both. Every current plan includes unlimited team members and customer records. Choose the monthly visit allowance that fits your work.
How does the 14-day trial work?
Try your selected plan for 14 days without a credit card. Add a payment method securely through Stripe if you want to continue. Without one, work pauses when the trial ends. You can still open Billing, download supported business records, or contact support.
Can I bring my records with me?
Yes. Add your customers from a spreadsheet. You can download business records from Settings or Billing, even after your trial ends. Some records, including photos and attachments, need a separate step. Ask us for help moving those.
Product information reviewed by the SwiftSched Product Team ยท Updated 2026-10-19